Professional Summary: 

IT student at Georgia Southern University with an emphasis in Cybersecurity, two years of customer-facing experience at Chick‑fil‑A, and two years working at a summer camp. Hands‑on experience with storage projects, including a hard drive project using VM Workstation Pro and a multiboot USB (thumb drive) project where drives were formatted, partitioned, and multiple operating systems and utilities were installed. Strong troubleshooting, systems setup, and customer service skills.

Education: 

Georgia Southern University — Bachelor of Science in Information Technology (in progress)  

Emphasis: Cybersecurity. 

Expected Graduation: May 2027, 

Technical Skills:

• Systems Administration Active Directory; AD DS; DHCP; DNS; Domain Controller promotion; Group Policy

• Operating Systems Windows 10; Ubuntu/Linux; macOS

• Imaging and Deployment Disk formatting; partitioning; disk imaging; multiboot USB creation (YUMI)

• Networking IP addressing; client/server configuration; DNS troubleshooting

Soft Skills: Customer service; documentation; teamwork; leadership; clear written and verbal communication

Projects: 

Windows Server Domain Simulation Hard Drive Project:

• Built a full Windows Server domain environment.

• Assigned a custom domain name and installed DHCP, DNS, and Active Directory Domain Services (AD DS).

• Promoted the Windows Server to a Domain Controller and configured Group Policy and user/OU structures.

• Created and managed domain user accounts and administrative roles to demonstrate centralized authentication and access control.

• Joined both Windows 10 and Ubuntu clients to the domain to validate cross‑platform authentication and policy application.

• Troubleshot domain join failures, DNS resolution issues, and DHCP lease problems; documented fixes and verification steps.

• Produced step‑by‑step documentation suitable for classroom demonstration and reproducible lab deployment.

Multiboot USB Thumb Drive Project:

• Designed and built a multiboot USB using YUMI.

• Formatted and partitioned the USB, added multiple bootable images, and configured the YUMI boot menu.

• Installed diagnostic and deployment tools.

Work Experience

• Team Member - Chick‑fil‑A  

Kathleen, GA - 2 years

• Delivered high‑quality customer service in a fast‑paced environment.

• Handled POS transactions, maintained food safety and cleanliness, and trained new hires.

• Improved shift efficiency through clear communication and task prioritization.

• Camp Counselor — Summer Camp  

Warner Robins, GA — 2 years

• Supervised camper groups, led activities, and ensured safety and engagement.

• Coordinated schedules and communicated with parents and staff.

• Built leadership, organization, and conflict resolution skills.